Privacy Policy

At Nature Origion, we value your privacy. This policy explains how we collect, use, and protect your personal information when you shop with us.

1. Information We Collect

When you visit our website or place an order, we collect certain information to help us serve you better:

Personal Details: Your name, email address, and date of birth.
Delivery Details: Your physical shipping address and phone number (required for Cash on Delivery and courier coordination).
Device Information: Your IP address and browser type to help improve our website experience.

2. How We Use Your Information

We use the data we collect for the following purposes:

Order Fulfillment: To process your order and deliver your products to your doorstep.
COD Verification: To call or message you to confirm your Cash on Delivery order.
Customer Support: To answer your questions and resolve any issues with your order.
Marketing: With your permission, we may send you emails or SMS about new products and special discounts.

3. Sharing Your Data

We do not sell your personal information. We only share your data with trusted third parties who help us run our business:

Courier Services: We share your name, address, and phone number with our delivery partners (like Leopards, TCS, or Trax) so they can deliver your package.
Legal Requirements: We may share information if required by the laws of Pakistan or to protect our rights.

4. Data Security

We take your security seriously. We use SSL encryption to protect your data during checkout. For Cash on Delivery orders, your information is stored securely and only accessed by staff involved in delivery and support.

5. Your Rights

Under the laws of Pakistan, you have the right to:

Access: Ask for a copy of the personal data we hold about you.
Correction: Ask us to update or fix any incorrect information (like a wrong phone number).
Deletion: Request that we delete your data after your order is complete.

6. Cookies

Our website uses “cookies” to remember the items in your shopping cart and to see which pages are most popular. You can choose to disable cookies in your browser settings, but it may affect how the website works.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.